Customer Service in Ecommerce: How to Enhance Customer Acquisition & Retention

The Ecommerce customer service market has been growing for decades. The current Covid-19 pandemic has further boosted online shopping. Today, it plays a much bigger role in more people’s lives than ever before.  Ecommerce customer service businesses will benefit from this, of course. They shouldn’t, however, take their success for granted. The niche is still...

7 Techniques for Providing Good Customer Service in Ecommerce

The natives of the digital age consider technology a part of their everyday lives. When it comes to solving problems, finding answers, or shopping, customers use technology to get instant gratification. The Web has resulted in an explosive growth of online shopping. Globally, the online market will reach $4 trillion by 2020, says Statista. 263...

COPYRIGHT © 2021 ODD INFOTECH - ALL RIGHTS RESERVED.

Get a Quote